Client Delivery Portal
An internal-facing portal at Maxcode IT Solutions for clients to track project milestones, invoices, and support tickets.
- Role
- Full stack developer (Maxcode IT Solutions)
- Timeline
- 2026
- Status
- In production — Maxcode IT Solutions
- Team
- Team of 3 — 1 designer, 2 engineers
Tools
Overview
Dummy placeholder — a company project at Maxcode IT Solutions to replace ad-hoc email updates with a self-serve client portal. Clients can track delivery milestones, view and download invoices, and raise support tickets — reducing the account team's manual status-update overhead.
The Problem
Dummy placeholder — account managers were sending manual status-update emails for every client project, and clients had no way to self-serve basic information like invoices or ticket status.
Architecture
Frontend
Next.js dashboard with role-based views for clients vs. internal staff.
API
TypeScript API layer syncing milestone data from the internal project-management tool.
Data
PostgreSQL for portal-specific data (invoices, tickets), joined against synced project data.
Deploy
Dockerized services deployed to AWS with GitHub Actions handling CI/CD.
Key Features & My Role
- Milestone tracking synced from the internal project-management tool
- Self-serve invoice viewing and PDF download
- Support ticket system with email notifications
- CI/CD pipeline for zero-downtime deploys via GitHub Actions
Video Walkthrough
Video walkthrough coming soon
Outcomes & Results
- Dummy placeholder — reduced manual status-update emails from the account team by an estimated 70%.
- Clients can now self-serve invoice downloads instead of emailing accounts.
- Support tickets route directly into the team's existing workflow instead of a shared inbox.
Reflection
Dummy placeholder — syncing state from an external project-management tool without it becoming a second source of truth was the real design challenge. We landed on treating the portal's database as a read-optimized cache rather than a system of record.